Retailers are using data to strategize how to get more customers in the door, shopping online or using their phones to make purchases. Many Retailers are NOT using that same data to understand why customers are returning items or to investigate fraudulent returns.
Retailers have access to massive amounts of data and often times, lack the tools to do analytics on the data and from the various data sources.
Freeing Returns™ has integrations that help Retailers gain valuable insight and analytics on the data they are ALREADY collecting. Through our Investigative Intelligence™ and Investigative Analysis, Retailers have access to easy to use Dashboard. Through these dashboards, they are empowered to investigate issues by drilling down into the data to gain valuable insights.